Code of Conduct

All EBA Registered Equine Psychology Specialists must follow our Code of Conduct as stated below.

1. Be adequately insured for the work they carry out.

2. Be honest and accurate in advertising the services they provide.

3. Clearly state in advance of undertaking work all fees, services provided for these fees, and any additional terms and conditions such as cancellation policy.

4. Maintain records of all cases in compliance with current legislation regarding client confidentiality.

5. Comply with current legislation regarding client confidentiality in all aspects of their work.

6. Keep up to date with the legal requirements for their practice.

7. Conduct themselves in a respectful and professional manner towards colleagues, other professionals and clients at all times.

8. Refer to relevant professionals regarding areas outside of their expertise e.g. veterinary advice, and not give advice in these areas beyond referral.

9. Prioritise the safety and well-being clients (human and animal).

10. Report unresolved safety and welfare issues appropriately.

11. Seek help and advice when cases arise that they are unsure about. 

12. Engage in structured supervision, both for their own professional development and to support others as they are able. 

13. Undertake regular CPD.

If you have any concerns that an EBA Registered Equine Psychology Specialist is not complying with these conditions, or have any other complaint, you can use our complaints procedure.